Who we are
This website (https://www.covec.co.uk) is operated by COVEC LIMITED. We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.
This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting https://www.covec.co.uk (our website) you are accepting and consenting to the practices described in this policy.
How we may use the information we collect
We use the following information in these ways:-
Information you provide us – we will use the contact details you have provided for correspondence and communication about our services or enquiries about the company.
Information we automatically collect – We use Matomo Analytics to continually improve the user experience of our website and security. We also use the data for troubleshooting and statistical purposes.
This information is collected anonymously and is not linked to information that identifies you as an individual. The information we collect is never sent to Matomo Analytics.
How long we retain your data
Any information through the communication channels (e.g. Contact form) is stored indefinitely unless you request your information to be deleted. We keep the information indefinitely for any correspondence and communication.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Any enquiries and messages through the contact form may be checked through an automated spam detection service.